Project Closure: A Complete Guide

A successful project closure is essential for both clients and professionals to ensure a seamless and satisfactory conclusion to their collaboration. Let’s delve deeper into the process of project closure, covering various scenarios and key steps involved:

Project Closure by the Client: When the project reaches its completion, the client plays a pivotal role in initiating the project closure. The client can click the “Finish” button in the project’s workspace to indicate the project’s closure to the professional. This action notifies the professional that the project has been completed, and the client is ready for the next steps.

Rating and Review: Upon project closure, the client has the opportunity to provide a rating for the professional’s work, ranging from one to five stars. Additionally, the client can leave a review, sharing their experience and feedback on the professional’s performance. If the project was conducted through a SafePay Deal, the client can also rate the professional’s demonstrated skills during the project.

Professional’s Notification and Review: Once the project is closed by the client, the professional receives a notification about the project closure and payment details. At this stage, the professional can reciprocate by leaving their own review of the client, reflecting their experience working together. If the project involved a SafePay Deal, the professional can also rate their personal skills, highlighting their expertise.

Project Discontinuation: In certain circumstances where the work on the project cannot be completed, the professional can click the “Discontinue” button in the project’s workspace. This action notifies the client about the discontinuation and sends a message to the Arbitrage for further review and resolution. For more information on dispute resolution, please refer to the “Arbitrage” and “Dispute Resolution” sections.

Project Closure via Payment Code by the Professional: Understanding the Payment Code: The Payment Code serves as a crucial element in completing a project with a SafePay Deal. It is a unique collection of numbers provided to the client upon accepting a bid and opting for the SafePay Deal payment method. The Payment Code ensures secure fund transfer to the professional upon project acceptance.

Using the Payment Code: The professional follows these steps when utilizing the Payment Code:

1. Initiating the Project: The professional can commence work on the project once the client chooses the SafePay Deal and transfers the full payment to Masterhand Pro.
2. Obtaining the Payment Code: After the client transfers the payment, they receive a Payment Code. This code is significant for the subsequent fund transfer to the professional.
3. Providing the Payment Code: The client shares the Payment Code with the professional only after they have completed and accepted the work. By sharing the Payment Code, the client confirms their satisfaction with the professional’s work and authorizes the release of payment.
4. Entering the Payment Code: The professional enters the received Payment Code into the designated “Payment Code” field in the project’s workspace. Clicking the “Submit” button initiates the secure transfer of funds from the client’s account to the professional’s account on the Masterhand Pro platform.
5. Payment Confirmation: Upon submitting the Payment Code, the system processes the payment, and it becomes irreversible. The professional receives the payment for their completed work.

Project Closure and Previous Projects: Once all necessary reviews and transactions are completed, the professional concludes the project. The project is then removed from the list of active projects and can be found in the “Previous Projects” section under “My Projects”.

For projects conducted through a Regular Deal, the client holds the authority to close the deal by pressing the “Finish” button in the project’s workspace.

Masterhand PRO ensures a streamlined and transparent process for project closure, allowing clients and professionals to wrap up their collaborations effectively. By adhering to the project closure procedures and utilizing the appropriate payment methods, both parties can achieve a successful conclusion to their projects.