Your success revolves around doing great work for great clients. Start by double-checking client trustworthiness through detailed profiles. Leverage our marketplace feedback system to browse comments from professionals who’ve previously worked with the client.
CHAT WITH YOUR CLIENT
Masterhand PRO Messages lets you have conversations in real time before and after you’re hired. Keep communication open and expectations clear to enable a safe and successful workplace.
Working safely
FIXED-PRICE PROTECTION
Projects funded with escrow ensure that your work is funded before you even begin working on your client’s milestones.
HOURLY PAYMENT PROTECTION
Make sure an hour worked is an hour paid. As outlined in Masterhand PRO’s hourly escrow instructions, our Work Diary ensures that professionals logging hourly time using the Masterhand PRO Team App are paid for hours worked.
PRIVACY ON YOUR TERMS
You decide whether your profile and work are public or private. You can also change your privacy at any time in your profile settings. Read our privacy policy here.
Support and assistance
24/7 HELP
Get help from our customer support team anytime, from anywhere. They’re living, breathing humans, here to help you solve Masterhand PRO-related issues.
DISPUTE ASSISTANCE
Disputes rarely happen. But in the event they do occur, Masterhand PRO helps with dispute resolution.
