Understanding the Messaging System on Masterhand PRO
The messaging system on Masterhand PRO serves as a crucial communication tool exclusively for clients and professionals to interact with each other. It provides a private and secure space for one-on-one conversations related to specific projects or general inquiries. Here’s a detailed explanation of key components and features of the messaging system:
1. Messenger:
The Messenger is the central hub for all your one-on-one conversations with clients and professionals. It facilitates seamless communication, enabling effective collaboration on projects and addressing any queries or concerns. You can access the Messenger from your dashboard or the top navigation bar. See more in “Messenger. How to Send a Message to the Professional”
2. Chat in Workspace:
Masterhand PRO offers a separate feature called “Chat in Workspace” that enables real-time group discussions and collaboration within a project workspace. All project participants, clients and professionals, can communicate openly, share updates, and exchange files related to the project. See more in “Workspace and Communication in Project”
3. Notifications:
Stay informed about important activities and events on Masterhand PRO with the Notifications feature. Receive updates for messages, project updates, bid invitations, and other relevant activities. Customize your notification preferences in the settings to suit your workflow ( in development).
The Bell icon, located in your profile or navigation bar, is your gateway to stay informed about important activities and updates on Masterhand PRO. This feature ensures that you never miss any crucial events related to your projects, bids, messages, and other significant actions. Here’s a more detailed explanation of the notifications you can find in the Bell icon:
– New Messages: When you receive a new message from a client or professional, a notification badge will appear on the Bell icon. Clicking on the Bell will show you a preview of the message, allowing you to respond promptly.
– Bid on Your Project: If a Professional place a bid on your project, you’ll be notified through the Bell icon. This ensures that you can view and review project bids without delay.
– Project Updates: Stay updated on any changes or progress in your ongoing projects. Notifications for project updates, such as new milestones, files shared, or updates from clients, help you stay on top of the project’s status.
– Profile Interactions: The Bell icon will notify you about any significant interactions with your profile, such as when someone views your profile, endorses your skills, or adds you to their network.
– Reminders: Important reminders about upcoming deadlines, project milestones, or scheduled meetings will be displayed in the notifications. This feature ensures you never overlook critical tasks. ( in development)
4. Notification Emails:
In addition to the notifications in the Bell icon, Masterhand PRO also sends notification emails to keep you informed even when you’re not actively using the platform. These emails provide a summary of recent activities and updates related to your account. Here’s what you can expect from notification emails:
– Summary of Messages: When you receive new messages, the notification email will provide a preview or summary of the message content, along with a direct link to the conversation on Masterhand PRO.
– Bid on Your Project: Emails will inform you about new bids on your projects, allowing you to review bids details directly from the email notification.
– Project Updates: Stay in the loop with project progress by receiving email updates about any changes, files shared, or project status from clients or team members.
– Profile Interactions: The email notifications will highlight any new profile interactions, such as endorsements or connection requests.
– Event Reminders: To help you stay organized, notification emails may include reminders for upcoming events, meetings, or deadlines related to your projects.
Masterhand PRO understands the importance of timely communication, which is why notifications are delivered promptly through both the Bell icon and email notifications. By keeping an eye on these notifications, you can manage your projects efficiently, respond to messages promptly, and stay engaged with the Masterhand PRO community.
5. Attachment Sharing:
Exchange files and documents directly through the messaging system, making it convenient to share project-related resources with clients and professionals.
7. Message Search:
Easily access past conversations with the Message Search feature. Search for specific keywords or phrases to find relevant messages quickly.
8. Support and Assistance:
If you encounter any issues with the messaging system or have questions about its features, don’t hesitate to reach out to Masterhand PRO’s support team. They are available to provide guidance and address any concerns promptly.
9. Archive Conversations:
For efficient organization and easy access, you have the option to archive older conversations. Archiving conversations helps declutter your Messenger while ensuring important information is still accessible when needed.
Masterhand PRO’s messaging system is designed to enhance communication and collaboration between clients and professionals, ensuring effective project management and strong relationships. Understanding its features and using them appropriately will contribute to a seamless experience within the platform.